EU customers

If you're in the EU you will be aware that the UK has left the EU and new customs procedures are in place.

We are still shipping to the EU and we've made it as seamless as possible for you to buy from us here in the UK.

We will ship orders to EU countries with duty and taxes payable by us, not by you, so you won't pay any more to import our furniture into your country. We will handle all the paperwork at our end so it's as easy and hassle free for you as possible.

If for any reason you are asked to pay import costs then we will refund these when you send us the receipt from the courier or contact the courier to resolve any issues.

Please expect delays in transit though as large items (such as furniture) are less likely to clear customs quickly, and due to new procedures there may be other unexpected delays while everyone gets used to the new systems.

If you are not in the EU then we do not include customs duties and import taxes in the price so you may have to pay additional fees. These will vary depending on your country's import tariffs.

If you have any questions or concerns please just send us a message HERE