Shipping is free to most UK mainland addresses.
Most furniture takes around 6-7 weeks to be ready to send. We will contact you when it's ready so that we can arrange a convenient delivery day. Some smaller items may be in stock in which case they will be dispatched in 3-10 days depending on customisation.
Small items will be delivered by a national parcel delivery company, such as DPD, UPS or Parcelforce.
Larger items will be delivered on a pallet to the closest level surface to a ground floor entrance. The driver cannot bring the furniture into your home, so make sure you have some help to carry it in. We aways contact you before shipping large items to make sure you can be home to take delivery.
For an extra charge we can send items using a courier service who can deliver into a ground floor room of choice. This service is a lot slower, so your delivery may take an extra 10-14 days to arrive, and you may still need to assist the courier as it may be delivered by a single driver. Very large, heavy items will be delivered by a 2-person courier team if this service is available to your postcode (eg South West and London). Courier delivery unfortunately isn't available to Northern Ireland, some remote postcodes in Wales, Scotland and England or any offshore addresses. Please call or send us a message here if you want to discuss delivery options to your postcode.
If you require assembly, delivery to an upstairs room and removal of packaging we can also arrange a white glove service that will do all the heavy lifting for you. This service is only available in some areas so please contact us for a quote if you have any questions.
Please remember to provide a contact telephone number at checkout. All couriers require this and without it, we can't send your furniture!