Shipping is free to most UK mainland addresses. For international shipping details click here.
Most furniture takes around 6-9 weeks to be ready to send. We will contact you when it's ready so that we can arrange a convenient delivery day.
Large items will be delivered using a courier service who can bring it in to a ground floor room of choice. You may still need to assist the courier as it may be delivered by a single driver. Very large, heavy items will be delivered by a 2-person courier team if this service is available to your postcode (eg South West and London). Courier delivery unfortunately isn't available to Northern Ireland, some remote postcodes in Wales, Scotland and England or any offshore addresses. Please call or send us a message here if you want to discuss delivery options to your postcode.
If you require delivery to an upstairs room or up a flight of stairs please add a note at checkout. There is an extra charge for the courier to bring items up flights of stairs, which is usually £15-£30.
Furniture items are delivered in separate easy to assemble sections with the legs detached. Usually assembly simply involves fitting the legs and connecting the upper and lower sections together with a few bolts (if your design has multiple wooden sections). We supply all bolts and tools needed and it only takes a few minutes.
We can also arrange assembly and removal of packaging using a white glove service that will do all the heavy lifting for you. This usually costs £40-£60 depending on the size. This service is only available in some areas so please contact us for a quote if you have any questions.
Please remember to provide a contact telephone number at checkout. All couriers require this and without it, we can't send your furniture!