We would like to extend our heartfelt sympathies to everyone affected by the current coronavirus situation and provide an update about what we're doing here to keep things running as smoothly as possible at this time.
Obviously we're keeping as safe, hygienic and cautious as possible while we're working, but its business as usual at the moment, with office based team members working from home, and we're still manufacturing and sending orders from out workshop daily.
The estimated manufacturing time displayed in each listing description is our best current estimate of the time it will take to manufacture and despatch your order, allowing for small delays.
If any of our team develop any COVID symptoms or are advised to self-isolate as a precaution then given that we are a small team this could result in delays in manufacturing your order. Likewise our suppliers may also be affected by these issues, or indeed by Brexit- related delays in getting materials to us. We'll update you on any delays if we experience any interruption to production.
We mainly send orders with DHL, Fedex and TNT, all large, global companies that have updated their processes to minimise risks of transmission of the virus. The drivers will probably ask if they can sign the digital device for you to accept delivery, thereby minimising contact with devices that would otherwise be handled by lots of people every day. On the whole it's probably a welcome precaution for all involved!
UK 2 man courier deliveries will take place as normal with extra safety measures to protect you and the drivers.
We are a very small team and we're working hard to keep on top of everything so if you have any questions please call us on +44 (0)1225 285111 as it's taking us a bit of time to respond to all the emails!