Shipping cost

Shipping is free to most UK mainland addresses. For international shipping details click here.

Most furniture takes around 6-9 weeks to be ready to send. We will contact you when it's ready so that we can arrange a convenient delivery day.

Large items will be delivered using a courier service who can bring it in to a room of choice.  Very large, heavy items will be delivered by a 2-person courier team if this service is available to your postcode.

Courier delivery unfortunately isn't available to Northern Ireland, some remote postcodes in Wales, Scotland and England or any offshore addresses. For areas not coverd by our courier we can package your order on a pallet and ship it with a parcel service. This will incur a surcharge starting at £40 for smaller furniture items. This will be automatically calculated at checkout for Northern Ireland. Please call or send us a message here if you want to discuss delivery options to your postcode.

Furniture items are delivered in separate easy to assemble sections with the legs detached. Usually assembly simply involves fitting the legs and connecting the upper and lower sections together with a few bolts (if your design has multiple wooden sections). We supply all bolts and tools needed and it only takes a few minutes. 

We can also arrange assembly and removal of packaging using a white glove service that will do all the heavy lifting for you. This usually costs £35.

Please remember to provide a contact telephone number at checkout. All couriers require this and without it, we can't send your furniture! 

All our furniture is made to order in around 6-9 weeks. The shipping cost depends on your country and the size of your order. To see the shipping cost add a product to your cart and then use the shipping calculator at the bottom of the Cart page. You can remove it from your Cart at any time.

Europe (EU):  we ship with duty and taxes payable by us, not by you, so you won't pay any more to import our furniture into your country. We will handle all the paperwork at our end so it's as easy and hassle free for you as possible. You just pay the shipping costs added at checkout.

USA: there is no duty or tax to pay, just the shipping costs added at checkout.

Europe (non-EU): you will need to pay import duty and taxes but the shipping cost will be free at checkout.

Canada/Australia/Others: shipping will be added at checkout, or contact us to get a shipping quote, you will also have to pay any duties, fees or taxes which are applicable for customs imports into your country.

If shipping isn't showing as available to your location don't worry, we can still send it, but we'll need to do a custom quote. Just message us with the product/size you're looking for and we'll get back to you with a price. 

Items will be sent with an international delivery company (usually UPS, TNT/Fedex or DHL). Unfortunately we can't arrange delivery on a specific day but we will send tracking details as soon as it has been dispatched. You will then be able to contact the delivery company to schedule/reschedule delivery. Delivery takes 3-10 days from the day of dispatch depending on your location and custom clearance times.

Delivery is to the street door, so ensure you have someone available to help if you are ordering a large, heavy item. 

Furniture items are delivered in separate easy to assemble sections with the legs detached. Usually assembly simply involves fitting the legs and connecting the upper and lower sections together with a few bolts (if your design has multiple stacked wooden sections). We supply all bolts and tools needed and it only takes a few minutes. 

ARE YOU IN THE EU? Find answers to Brexit delivery questions HERE. 
Non-EU (no VAT): The VAT element of the price has already been removed and credited against the cost of shipping to reduce the total price. Please contact us if you are in the EU and need a VAT receipt or have a VAT (TVA) number.