Fedex Shipping cost for US delivery
Custom Size £90
Shipping is free to most UK mainland addresses.
Most furniture takes around 6-7 weeks to be ready to send. We will contact you when it's ready so that we can arrange a convenient delivery day. Some smaller items may be in stock in which case they will be dispatched in 3-10 days depending on customisation.
Small items will be delivered by a national parcel delivery company, such as DPD, UPS or Parcelforce.
Larger items will be delivered on a pallet to the closest level surface to a ground floor entrance. The driver cannot bring the furniture into your home, so make sure you have some help to carry it in. We aways contact you before shipping large items to make sure you can be home to take delivery.
For an extra charge we can send items using a courier service who can deliver into a ground floor room of choice. This service is a lot slower, so your delivery may take an extra 10-14 days to arrive, and you may still need to assist the courier as it may be delivered by a single driver. Very large, heavy items will be delivered by a 2-person courier team if this service is available to your postcode (eg South West and London). Courier delivery unfortunately isn't available to Northern Ireland, some remote postcodes in Wales, Scotland and England or any offshore addresses. Please call or send us a message here if you want to discuss delivery options to your postcode.
If you require assembly, delivery to an upstairs room and removal of packaging we can also arrange a white glove service that will do all the heavy lifting for you. This service is only available in some areas so please contact us for a quote if you have any questions.
Please remember to provide a contact telephone number at checkout. All couriers require this and without it, we can't send your furniture!
All our furniture is made to order in around 6-8 weeks. Some smaller items may be in stock in which case they will be dispatched in 3-10 days depending on customisation. Please see main description for lead times.
All our products can be shipped to the UK, Europe, USA and Canada and other countries. The shipping cost depends on the size and quantity you order, and your location. To see the shipping cost just add your chosen options to your basket and select your country. You can remove it from your basket at any time.
If shipping isn't showing as available to your location don't worry, we can still send it, but we'll need to get a quote because the cost varies depending on the size! Just message us with the size you're looking for and we'll get back to you with a price.
Items will be sent with an international delivery company (usually UPS, Fedex or DHL). Unfortunately we can't arrange delivery on a specific day but we will send tracking details as soon as it has been dispatched. You will then be able to contact the delivery company to schedule/reschedule delivery. Delivery takes 3-4 days from the day of dispatch depending on your location.
Delivery is to the street door, so ensure you have someone available to help if you are ordering a large, heavy item.
ARE YOU IN THE EU? Find answers to Brexit delivery questions HERE.
Non-EU (no VAT): The VAT element of the price has already been removed and credited against the cost of shipping to reduce the total price. Please contact us if you are in the EU and need a VAT receipt or have a VAT (TVA) number.