Fedex Shipping cost for US delivery
Custom Size £90
Shipping is free to most UK mainland addresses. For international shipping details click here.
Most furniture takes around 6-9 weeks to be ready to send. We will contact you when it's ready so that we can arrange a convenient delivery day.
Large items will be delivered using a courier service who can bring it in to a ground floor room of choice. You may still need to assist the courier as it may be delivered by a single driver. Very large, heavy items will be delivered by a 2-person courier team if this service is available to your postcode (eg South West and London). Courier delivery unfortunately isn't available to Northern Ireland, some remote postcodes in Wales, Scotland and England or any offshore addresses. Please call or send us a message here if you want to discuss delivery options to your postcode.
If you require delivery to an upstairs room or up a flight of stairs please add a note at checkout. There is an extra charge for the courier to bring items up flights of stairs, which is usually £15-£30.
Furniture items are delivered in separate easy to assemble sections with the legs detached. Usually assembly simply involves fitting the legs and connecting the upper and lower sections together with a few bolts (if your design has multiple wooden sections). We supply all bolts and tools needed and it only takes a few minutes.
We can also arrange assembly and removal of packaging using a white glove service that will do all the heavy lifting for you. This usually costs £40-£60 depending on the size. This service is only available in some areas so please contact us for a quote if you have any questions.
Please remember to provide a contact telephone number at checkout. All couriers require this and without it, we can't send your furniture!
All our furniture is made to order in around 6-8 weeks. Please see main product description for current lead times.
Europe (EU): we ship with duty and taxes payable by us, not by you, so you won't pay any more to import our furniture into your country. We will handle all the paperwork at our end so it's as easy and hassle free for you as possible. You just pay the shipping costs added at checkout.
USA: there is no duty or tax to pay, just the shipping costs added at checkout.
Europe (non-EU): you will need to pay import duty and taxes but the shipping cost will be free at checkout.
Canada/Australia/Others: shipping will be added at checkout, or contact us to get a shipping quote, you will also have to pay any duties, fees or taxes which are applicable for customs imports into your country.
All our products can be shipped to the UK, Europe, USA and Canada and other countries. The shipping cost depends on the size and quantity you order, and your location. To see the shipping cost just add your chosen options to your basket and select your country. You can remove it from your basket at any time.
If shipping isn't showing as available to your location don't worry, we can still send it, but we'll need to get a quote because the cost varies depending on the size! Just message us with the size you're looking for and we'll get back to you with a price.
Items will be sent with an international delivery company (usually UPS, Fedex or DHL). Unfortunately we can't arrange delivery on a specific day but we will send tracking details as soon as it has been dispatched. You will then be able to contact the delivery company to schedule/reschedule delivery. Delivery takes 3-4 days from the day of dispatch depending on your location.
Delivery is to the street door, so ensure you have someone available to help if you are ordering a large, heavy item.
Furniture items are delivered in separate easy to assemble sections with the legs detached. Usually assembly simply involves fitting the legs and connecting the upper and lower sections together with a few bolts (if your design has multiple stacked wooden sections). We supply all bolts and tools needed and it only takes a few minutes.
ARE YOU IN THE EU? Find answers to Brexit delivery questions HERE.
Non-EU (no VAT): The VAT element of the price has already been removed and credited against the cost of shipping to reduce the total price. Please contact us if you are in the EU and need a VAT receipt or have a VAT (TVA) number.